Discuss the merits and demerits of Horizontal communication
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1 Answer
Merits of horizontal communication
• Promotes teamwork and a company-wide sense of unity
• Decreases misunderstandings because the same information is shared
with everyone
• Improves problem-solving skills and boosts creativity
• Makes it easier to coordinate teams and tasks
• Helps employees feel empowered
• Boosts transparency
Demerits of horizontal communication
• It can be chaotic if not carefully managed
• It can be time-consuming
• There can be a conflict between employees due to a loosely-defined
hierarchical structure